Return policy:

Because our Colorado bikes are custom tailored for each customer, we cannot accept returns for our custom cruiser bikes. If an item is defective please see our Warranty.

For other products a return must be approved by support@coloradobikes.net. All shipping charges, outbound and return, are non-refundable. There is no restocking fees for any returned items.

 

Build and Delivery Time:

Colorado Bikes proudly offers $30 Flat Rate Shipping to the 48 Continental United States. Shipping costs for other destinations will be carrier calculated via FedEx. Curious about shipping times? Use this link http://www.fedex.com/grd/maps/MapEntry.do . All custom beach cruisers are shipped from the 80524 Zip code in beautiful Colorado!

Unless otherwise stated your custom cruiser bicycle will be built within in 2 days of receiving your order. If you desire a change to your order after it has been placed, please contact us immediately. Bikes are built and shipped on a first come, first served basis.

Pickup is also available for local orders on any of our custom beach cruiser bikes. We offer free expert assembly for pickup orders.

 

Partial Assembly Needed:

Your cruiser bike is partially disassembled for shipment and packed in a heavyweight shipping carton. It will arrive approximately 80% assembled. Typically, assembly consists of the handle bars, front fender and wheel, seat, and peddles. It also comes with all the basic tools you need in order to completely assemble your cruiser. This is typical practice when purchasing a bike online.

For proper assembly and safety, it is highly recommended to have the reassembly of your bicycle completed by a professional which can be performed at a nominal cost.

 

Frame Sizing:

Our custom cruisers are made in one size:

Men’s Cruiser: 20.5’’ (52CM)

Women’s Cruiser: 17.5’’ (44.45CM)

For other bikes, frame sizes will be stated in that products description.

 

Sales tax:

Sales tax is only applied to orders that are shipped to the State of Colorado. Orders placed in Colorado are not subject to sales tax if the order is shipped outside of Colorado.

The sales tax rate is subject to change at any time.

 

Warranty:

Colorado Bikes warrants the frame and fork of each new Colorado Bikes brand bicycle to be free from defects in material and workmanship for life.

All other original components and all Colorado Bikes replacement parts and accessories are warranted to be free from defects in material or workmanship for a period of sixty (60) days from the original date of purchase.

 

Contact Information:

For questions or concerns with any Colorado Bike Product please contact support@coloradobikes.net or call 970-631-5120

If you own a Bike Shop and would like to become a dealer, please contact sales@coloradobikes.net or call 970-631-5120